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You wake with a hankering for pancakes on a lazy Sunday morning. Shuffling bleary-eyed into the kitchen, you get out the salt, baking powder, sugar and flour. You can almost taste the fluffy, syrupy goodness when you open the refrigerator, only to find you’re out of eggs.
Are you the kind of consumer who reads reviews or looks for ratings before you shop? Wouldn’t it be helpful to have the same sort of ratings when choosing a hospital?